Support Agreements with Apple: Everything You Need to Know
Apple is a beloved brand that produces some of the most innovative and stylish devices in the market. However, even the best-quality products are not invincible, and they are bound to experience some issues at some point.
That`s where Apple support agreements come in. Apple offers a range of support agreements that customers can use to receive technical assistance, extended warranties, and other services. In this article, we will take a closer look at these agreements and what they cover.
1. AppleCare+
AppleCare+ is an extended warranty service offered by Apple that adds additional coverage to your Apple device beyond the standard warranty. AppleCare+ covers accidental damage and extends the standard warranty to two years from the date of purchase.
AppleCare+ is available for most Apple products, including Mac, iPhone, iPad, Apple Watch, and more. The service also offers phone and web-based technical support, as well as access to Apple`s Genius Bar for in-store support.
2. AppleCare Protection Plan
The AppleCare Protection Plan is another extended warranty service provided by Apple. Unlike AppleCare+, which covers accidental damage, the Protection Plan extends the standard warranty to three years from the date of purchase.
The Protection Plan covers hardware repair and phone support for your device, making it an excellent option for customers who want extended protection without coverage for accidental damage.
3. Apple Business Support
Apple Business Support is a service designed for businesses that use Apple devices. The service provides 24/7 technical support for companies with 50 or more devices, as well as priority access to Apple`s Genius Bar.
Business Support also includes an AppleCare Account Manager, who works with your company to help manage your service requests, repairs, and other issues related to your devices.
4. Apple Authorized Service Provider
If you prefer to have your Apple devices serviced by a third-party repair company, Apple offers an Authorized Service Provider program. This program allows third-party shops to repair Apple devices using genuine Apple parts.
Authorized Service Providers are required to meet strict quality standards and undergo regular audits to ensure they provide the same level of service and quality as Apple.
In conclusion, Apple offers a range of support agreements to help customers protect and maintain their devices. Whether you`re an individual or a business, there`s an Apple support agreement that caters to your needs. From AppleCare+ to Authorized Service Providers, there`s something for everyone. So, the next time you purchase an Apple device, be sure to consider one of these agreements to protect your investment.